Acceptable Use Policy

Last Updated: 2026-08-02

Nano Banana Pro ("the Platform", "we", "us" or "our") is an AI image and video generation service operated by an independent developer (sole trader). We are committed to providing a safe, lawful and responsible AI generation service.

This Acceptable Use Policy ("Policy") applies to all content generated, published, distributed or stored through the Platform, and sets out our content standards, moderation practices, reporting procedures and enforcement actions. Every user of the Platform must comply with this Policy. This Policy supplements our Terms of Service and forms part of your agreement with us.

1. Scope

This Policy applies to all content handled by the Platform, including:

• User inputs (prompts) — text prompts and instructions you submit for generation.
• Reference images — images you upload for image-to-image or image-to-video generation.
• Images — AI-generated or AI-edited images produced by the Platform.
• Video — AI-generated video produced by the Platform.

2. Content Standards and Prohibited Categories

The Platform prohibits generating the following six categories of content:

• Pornography / NSFW content.
• Violence / gore.
• Hate speech.
• Child-unsafe content (CSAM).
• Deepfakes / impersonation of real people.
• Content infringing copyright or trademarks.

The clauses below break these categories and other violations down further.

2.1 Absolutely Prohibited — Zero Tolerance

The following will be actioned immediately and may be reported to the relevant authorities:

• Child sexual abuse material (CSAM) or any sexual or sexualised content involving minors.
• Content that promotes or facilitates terrorism, extremism or mass violence.
• Technical instructions for weapons of mass destruction.
• Content inciting genocide or ethnic hatred.
• Non-consensual deepfake sexual content targeting real individuals.

2.2 Restricted — Subject to Review

• Violent content — permitted only with a clear creative, artistic or educational context.
• Politically sensitive content — content that could mislead about real events, elections or public figures is not permitted.
• Medical, legal or financial imagery — must not be presented as professional advice and must comply with local regulations.

Nano Banana Pro is not an age-verified adult platform. Pornographic and NSFW generation is prohibited outright under Section 2 and is never available as a "restricted" category on this Platform.

2.3 Generally Prohibited Conduct

• Generating or spreading misinformation or disproven claims.
• Impersonating real individuals, brands or organisations.
• Infringing intellectual property, publicity or privacy rights.
• Deceiving others by passing AI-generated content off as human-created or as an authentic photograph of a real event.
• Bulk-generating spam or deceptive commercial content.
• Jailbreak prompts, prompt obfuscation or any other technique designed to bypass the Platform's safety measures.
• Reselling or sub-licensing access to the Platform's generation capability without our prior written approval.

3. Content Moderation

We operate a layered moderation system combining automated filtering, manual review of reports, and periodic sampling.

3.1 Automated Review (real time)

• Input filtering — every text prompt submitted for image or video generation is scanned in real time by Waffo Prompt Sift (api.waffo.ai content-safety API) before it reaches any generation model. Prompts that are blocked never reach the model, and no credits are consumed.
• Output filtering — generation requests are dispatched to our upstream model providers with their safety filters enabled (including the NSFW checker on the kie.ai generation gateway), so unsafe outputs are rejected before they are returned to you.
• Bypass prevention — switching models in the interface does not bypass content-safety filtering. The prompt scan runs on every model, for both image and video generation.
• Usage pattern monitoring — repeated blocked attempts and anomalous usage patterns are logged and reviewed.

3.2 Manual Review

• Content reported by users is reviewed manually by the operator.
• Accounts with repeated automated blocks are reviewed manually.
• Moderation decisions and the identity of reporters are kept confidential.

3.3 Moderation Logs

Automated scan verdicts (including the scan reference id, matched categories and outcome) and manual review decisions are logged and retained, so that any decision can be audited or appealed.

3.4 Content Severity Levels

4. Reporting

4.1 When to Report

• Content or behaviour that violates the content standards in Section 2.
• Critical violations involving child safety, terrorism or mass violence.
• AI impersonation of you, or infringement of your intellectual property, publicity or privacy rights.

4.2 Reporting Principles

• Confidentiality — the reporter's identity is protected and is not disclosed to the reported user.
• Impartiality — every report receives an independent, objective review.
• Anti-abuse — malicious or knowingly false reports are recorded and may themselves be actioned.

5. Reporting Channels

To report violating generated content, email us at:

support@nano-banana-pro.com

This inbox is monitored by the operator and is the reporting channel for this Platform. It accepts reports from anyone — you do not need an account to report.

When reporting, please include:

• the generation time and, if you have one, the account email used;
• the image or video in question (attachment or link), where possible;
• which category in Section 2 you believe it violates.

The same address is also used for appeals (Section 8) and for general safety questions. This is a single, genuinely monitored channel — we would rather publish one inbox we actually read than a list of addresses nobody answers.

6. Response and Processing Timelines

If a report needs longer than the stated window, we will tell the reporter why. Processing workflow: received (auto-acknowledged) → triaged (classified L1–L4) → reviewed (automated signals + manual review) → decision → enforcement → notification.

7. Enforcement Actions

8. Appeals

If you believe an enforcement decision was wrong, you may appeal within 30 days of receiving notice:

• Appeal channel: support@nano-banana-pro.com with the subject line "Appeal", your account email, and the scan reference id shown when your prompt was blocked.
• Timeline — appeals are reviewed within 10 business days.
• Where a decision was made by an automated filter, the appeal is reviewed manually rather than by the same automated check.

9. AI-Generated Content Disclosure

All images and video produced by the Platform are AI-generated. You must not present Platform outputs as authentic photographs or footage of real events, or as the work of a human professional, where doing so could mislead or cause harm.

10. Policy Updates

We may update this Policy as our product, the underlying models or applicable regulations change. Material changes will be announced at least 15 days before they take effect, and the "Last Updated" date above will be revised. Continued use of the Platform after the effective date constitutes acceptance.

11. Contact

• Safety, reports and appeals: support@nano-banana-pro.com
• Platform: Nano Banana Pro — https://nano-banana-pro.com
• Operator: an independent developer (sole trader). Nano Banana Pro is an independent product and is not affiliated with, endorsed by or sponsored by Google LLC, Black Forest Labs, ByteDance, xAI, Alibaba or any other model provider.

This Policy is provided for general reference and does not constitute legal advice.